Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with The Salty Shell!
Order Processing
All products are handcrafted and carefully prepared before shipment. Orders are typically processed within 3–5 business days unless otherwise stated.
Processing times may vary during holidays, sales, or periods of high order volume.
Shipping Rates
Shipping costs are calculated at checkout based on the destination and package size.
The Salty Shell does not offer free shipping at this time. Customers are responsible for all shipping charges associated with their order.
Shipping Times
Once your order has shipped, delivery times will vary depending on your location and the shipping carrier selected at checkout.
Shipping estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.
Tracking Information
Tracking information will be provided once your order has been shipped, when available.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of:
- The damaged item
- The shipping box or packaging
- Your order number
We will review the issue and work with you to find a solution.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout.
The Salty Shell is not responsible for orders shipped to an incorrect address provided by the customer.
Questions?
If you have any questions regarding shipping, please contact us and we will be happy to assist you.
Thank you for supporting The Salty Shell, a Florida-based small business creating handcrafted coastal artwork.